/Institutions/Neumont-University/json/2016-2017/Catalog-local.json

/Institutions/Neumont-University/json/2016-2017/Catalog.json

Student Complaints

Generally, complaints should be directed to the Office of Student Affairs. Students should report any concerns as soon as issues arise. If Student Affairs is not able to adequately address the student’s complaint, the student may seek additional assistance from the following:

Academic concerns: Office of Academic Operations

Operational or financial issues or concerns: Office of the President

If a student believes that the University has not adequately addressed a complaint or concern, the student may consider contacting ACICS at 750 First Street, N.E., Suite 980, Washington, DC  20002-4241, (202) 336-6780. Students may also contact the U.S. Department of Education if they have a concern appropriate for an accreditor. A complaint form can be downloaded at  https://www2.ed.gov/about/offices/list/oig/hotline.html.

Students may also contact the Utah Division of Consumer Protection, Heber Wells Building, Second Floor, 160 East 300 South, SM Box 146705, Salt Lake City, UT 84114-6704, (801) 530-6601(801) 530-6601.

Students will NOT be subject to unfair actions as a result of initiating a complaint.