Student Complaints

Neumont College of Computer Science is committed to treating all members of our community fairly and respectfully. Any person directly aggrieved by an alleged violation of the Student Code or any faculty member, student, or staff member may submit an oral or written complaint to the Vice President of Student Affairs within 30 business days of the date of discovery of the alleged violation.

VP of Student Affairs
143 South Main Street, Room 103
Salt Lake City, UT 84111
Email: jheadparrish@neumont.edu
Phone: 801-302-2898
Fax: 801-302-2811

 
If Neumont does not resolve the complaint, distance education students may file a complaint with the Utah Board of Regents at https://ushe.edu/office-of-commissioner/state-authorization-ut-sara/.  The Board of Regents will only consider complaints that were previously unresolved by the institution and may refer a complaint to another agency for investigation.

In addition, students involved with distance and correspondence education who are located outside of Utah can file a complaint with their state's enforcement authority, found at https://wcetsan.wiche.edu/resources/student-complaints . Scroll through and click the “Student Complaint Information by State and Agency” link.

Students who have complaints against the school relating to fraud, false advertising, or other deceptive practices can file a complaint with the Utah Division of Consumer Protection.

Utah Division of Consumer Protection
160 East 300 South, 2nd Floor,
PO Box 146704
Salt Lake City, UT 84114-6704, 
Phone: 801-530-6601, 
Toll Free: 1-800-721-SAFE 
www.dcp.utah.gov/complaints/index.html

Accreditation by Northwest Commission on Colleges and Universities (NWCCU) signifies that an institution of higher education is substantially in compliance with NWCCU’s Eligibility Requirements, Standards for Accreditation, Policies, and Procedures.  NWCCU will consider a complaint against one of its member institutions that relates solely to Eligibility Requirements, Standards for Accreditation, Policies, or Procedures. 

To submit a complaint, please go to: nwccu.org/tools-resources/complaints/

NWCCU
8060 165th Avenue NE Suite 200
Redmond, WA 98052
Phone: 425-558-4224